The Hong Kong Monetary Authority (HKMA) issued a scam alert to the public after receiving a report related to Welab Bank Limited concerning fraudulent websites, a fake mobile application, and phishing instant messages. The HKMA reiterated that banks do not send SMS or emails containing embedded hyperlinks that direct customers to bank websites to conduct transactions, and do not request sensitive information such as login passwords or one-time passwords by phone, email, or SMS. Anyone who has provided personal information or carried out financial transactions in response to the scams was advised to contact the relevant bank and report the matter to the Hong Kong Police Force Crime Wing Information Centre.
Hong Kong Monetary Authority 2025-07-31
Hong Kong Monetary Authority issues scam alert following Welab Bank warning on fraudulent website app and phishing messages
The Hong Kong Monetary Authority (HKMA) issued a scam alert regarding fraudulent websites, a fake mobile application, and phishing messages linked to Welab Bank Limited. The HKMA emphasized that banks do not send messages with embedded hyperlinks for transactions or request sensitive information via phone, email, or SMS. Affected individuals should contact their bank and report to the Hong Kong Police Force Crime Wing Information Centre.