The State Bank of Vietnam hosted a World Bank delegation to review Vietnam’s progress on payment system development, cybersecurity and future areas for technical cooperation. Deputy Governor Pham Tien Dung asked the World Bank to continue supporting the central bank, including through international experience-sharing and capacity building to help develop a Law on Payment Systems and strengthen safeguards against online fraud. The State Bank of Vietnam cited 88% adult bank account ownership and a 99% rate of retail electronic payments at banks, with the National Payment Corporation of Vietnam (Napas) processing around 12 billion transactions in 2025. It also highlighted cross-border QR retail payment connections with countries including Thailand, Cambodia, Laos, South Korea and China. On fraud and cybercrime risks, the central bank pointed to mandatory biometric authentication for online transactions above VND 10 million, checked directly against the Ministry of Public Security database, and the operation of the SIMO system to support management, monitoring and risk prevention; a Ministry of Public Security report indicated scam cases in 2025 fell by more than 20%. The World Bank welcomed the reported progress and indicated it would mobilise resources to meet the State Bank of Vietnam’s support needs, including advice on online fraud prevention and sharing international-standard fraud frameworks.

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