The Australian Financial Complaints Authority has updated consumers on complaints against Interprac Financial Planning related to the collapse of the Shield and First Guardian master funds. It will continue accepting and investigating complaints while Federal Court proceedings brought by Interprac remain underway, but cases will generally be paused before loss assessment and final determination. The court hearing has been rescheduled from Oct. 19-20, 2026, to Feb. 15-16, 2027. In the interim, complaints can proceed through case allocation, information gathering and initial assessment, and the authority encouraged affected consumers to lodge promptly so their cases can progress. Complaints involving other firms connected to the fund collapses remain subject to the usual process, with 168 determinations issued so far. The authority will update affected consumers on next steps after the court proceedings conclude and the relevant issues are resolved.
2026-08-27Australian Financial Complaints Authority
Australian Financial Complaints Authority continues Interprac investigations, generally pauses determinations pending February 2027 court hearing
The Australian Financial Complaints Authority will continue investigating Interprac complaints related to the Shield and First Guardian fund collapses, but will generally pause loss assessments and determinations pending Federal Court proceedings. The hearing has been moved to Feb. 15-16, 2027, while complaints involving other firms continue through the usual process.