The Hong Kong Monetary Authority (HKMA) issued a public scam alert after receiving reports from four banks about fraudulent websites, fake internet banking login screens, phishing instant messages and related scams. The alert covers The Bank of East Asia, Limited, Shanghai Commercial Bank Limited, Chong Hing Bank Limited and Bank of China (Hong Kong) Limited. The HKMA reiterated that banks will not send SMS or emails with embedded hyperlinks directing customers to bank websites to carry out transactions, and will not request sensitive information such as login passwords or One-Time Passwords by phone, email or SMS. Individuals who have shared personal information or carried out transactions in response to the scams are advised to contact the relevant bank and report the matter to the Crime Wing Information Centre of the Hong Kong Police Force.
Hong Kong Monetary Authority 2025-09-11
Hong Kong Monetary Authority issues scam alert covering fraudulent bank websites and phishing messages linked to four banks
The Hong Kong Monetary Authority issued a scam alert following reports from four banks about fraudulent websites and phishing scams. The alert involves The Bank of East Asia, Shanghai Commercial Bank, Chong Hing Bank, and Bank of China (Hong Kong). The HKMA emphasized that banks will not request sensitive information via SMS, email, or phone.