The Philippines Insurance Commission issued a circular letter directing insurance and reinsurance companies, mutual benefit associations, pre-need companies, and health maintenance organizations to facilitate prompt and efficient processing of claims for policyholders affected by disasters whenever a state of calamity is declared. The move follows a directive from the Department of Finance to attached agencies to support the public and speed up recovery after President Ferdinand R. Marcos, Jr. declared a state of calamity. The required measures include expediting the processing, approval, and payment of disaster-related claims, including relaxing internal procedures and documentary requirements; extending deadlines for submitting claim notices and required documents for a reasonable period after the disaster; providing support to claimants during processing; ensuring damage assessments are properly assessed and recorded to enable immediate settlement; and coordinating with local government units and other government agencies involved in relief and rehabilitation. The Insurance Commission will monitor compliance and may require periodic reporting on the status of disaster-related claims, and it will act on complaints or issues raised.
Philippines Insurance Commission 2025-11-13
Philippines Insurance Commission issues guidelines requiring expedited disaster claims processing during states of calamity
The Philippines Insurance Commission issued a circular mandating insurance entities to expedite claims processing for policyholders in disaster-stricken areas following a state of calamity declaration. Measures include relaxing procedures, extending deadlines, and ensuring proper damage assessments. The Commission will oversee compliance and address any complaints or issues.