Mexico’s National Commission for the Protection and Defense of Financial Services Users renewed its Commitment to Serving Older Adults badge for Seguros Monterrey New York Life, citing the insurer’s continued improvements in serving this population. The recognition focuses on accessible, inclusive and safe service that accounts for customers’ understanding of information, decision making, error prevention, need for assistance and individual circumstances. CONDUSEF President Óscar Rosado Jiménez said Mexico’s older adult market comprises about 20 million people and that its growth will affect insurance products and insurer requirements. Seguros Monterrey New York Life currently interacts with 170,000 older adults, split equally between insured people and policy purchasers.