Thailand Office of Insurance Commission embeds ESG in its management framework, targets Green Office assessment by 2027

The Thailand Office of Insurance Commission has set out a policy to make environmental, social and governance considerations a formal part of its management system, moving from internal awareness-building to a more structured operating model. The office said ESG will be embedded through defined goals, key performance indicators, action plans and quarterly reporting, while also being used to align supervision of the insurance sector with international sustainability standards. Implementation will run on two tracks. Internally, the Office of Insurance Commission plans to apply clearer standards, targets and monitoring across all business lines through its sustainable organization development working group. Externally, it aims to help the insurance sector adapt to sustainability-related risks and to strengthen its role in risk management for households, businesses and the wider economy. Supporting measures cited for the market include Green Underwriting, ESG Product Design and an EV Insurance Ecosystem. Next steps include preparing for a Green Office assessment by 2027 and rolling out environmental initiatives under No Foam, Zero Waste and Net Zero approaches, alongside more efficient resource use, lower energy consumption and reduced greenhouse gas emissions. The office also plans to extend these measures to regional offices, incorporate green procurement, strengthen social measures such as staff well-being and insurance literacy, and expand governance measures including transparency assessments, the Insure Voice public feedback project, and organization-wide ESG guidance and tracking systems.