The Central Bank of Liberia has introduced a standard mobile money cash-out fee policy requiring all mobile money providers to charge 2% on withdrawals made through their platforms. The policy took effect on August 1, 2025 and applies whether customers withdraw funds from a mobile wallet or through an agent location, while digital payments such as purchases, bill payments and money transfers remain positioned as lower-cost alternatives to cash use. The measure is intended to standardize cash-out pricing across operators, support agent and consumer protection, and reduce reliance on physical cash. The central bank linked the change to broader goals including lowering the costs and risks associated with cash handling and banknote printing, improving acceptance of electronic payments by businesses, and extending access to financial services, savings, investment and credit, including in rural areas with limited banking access. As part of the same digital payments agenda, the central bank said it is implementing key components of the National Electronic Payment Switch to enable transactions between Liberia's two mobile money operators. Once implemented, the system is intended to allow real-time transfers across mobile networks and support direct government payments to employees, contractors, vendors and pensioners into mobile money wallets.
Central Bank of Liberia2025-08-04
Central Bank of Liberia sets 2% mobile money cash-out fee across providers
The Central Bank of Liberia now requires all mobile money providers to charge a 2% cash-out fee on withdrawals, effective August 1, 2025. The policy is aimed at standardizing fees, protecting agents and consumers, and shifting transactions away from cash. The bank also linked the move to work on the National Electronic Payment Switch, which is expected to enable real-time transfers between Liberia's two mobile money operators.