The Hong Kong Monetary Authority (HKMA) has issued an alert following a press release by Shanghai Commercial Bank Limited about fraudulent websites and internet banking login screens reported to the HKMA. The HKMA reminded the public that banks will not send SMS or emails containing embedded hyperlinks directing customers to bank websites to carry out transactions, and will not request sensitive personal information such as login passwords or One-Time Passwords by phone, email or SMS, including via embedded hyperlinks. Customers who provided personal information or conducted transactions via the fraudulent websites or login screens are advised to contact the bank using the details in the bank’s press release and report the matter to the Hong Kong Police Force’s Crime Wing Information Centre.
Hong Kong Monetary Authority 2025-05-26
Hong Kong Monetary Authority warns the public about fraudulent Shanghai Commercial Bank websites and internet banking login screens
The Hong Kong Monetary Authority (HKMA) alerted about fraudulent websites and internet banking login screens linked to Shanghai Commercial Bank Limited. HKMA emphasized banks won't send SMS or emails with embedded hyperlinks for transactions or request sensitive information like passwords via phone, email, or SMS. Affected customers should contact the bank and report to the Hong Kong Police Force’s Crime Wing Information Centre.