The Central Bank of Comoros has completed a final training session for banking agents as part of the launch of Mali Ya Wakazi, a platform designed to let agents deliver basic banking services through local points such as grocery stores and fuel stations. The May 25 session followed several earlier training rounds and was intended to prepare participants to use the platform before it is deployed across the islands of the Union of the Comoros. Mali Ya Wakazi will allow customers to carry out routine transactions including deposits, withdrawals and the initiation of account opening without visiting a bank branch. The training covered the rules governing banking agent activity, operational safeguards and customer protection, user identity verification procedures, and practical use of the Mali Ya Wakazi application through demonstrations and exercises. The initiative is framed as part of the National Financial Inclusion Strategy, with a focus on extending access to financial services, including in areas far from bank branches.
Central Bank of Comoros2026-06-02
Central Bank of Comoros completes final banking agent training ahead of Mali Ya Wakazi rollout
The Central Bank of Comoros has completed final training for banking agents ahead of the rollout of Mali Ya Wakazi, a platform that will allow basic banking services to be offered through local service points. The training covered operating rules, customer protection, identity checks and practical use of the application. The project supports the country’s National Financial Inclusion Strategy by extending access beyond bank branches.