The Hong Kong Monetary Authority (HKMA) issued a public scam alert following reports of fraudulent websites, fake internet banking login screens and related phishing activity involving The Bank of East Asia, Limited, Shanghai Commercial Bank Limited and Chong Hing Bank Limited. The HKMA reminded the public that banks will not send SMS or emails with embedded hyperlinks directing customers to bank websites to carry out transactions, and will not request sensitive information such as login passwords or one-time passwords by phone, email or SMS. The HKMA advised anyone who has provided personal information or conducted transactions in response to the scams to contact the relevant bank and report the matter to the Crime Wing Information Centre of the Hong Kong Police Force.
Hong Kong Monetary Authority 2025-11-14
Hong Kong Monetary Authority warns of fraudulent bank websites and phishing scams affecting three banks
The Hong Kong Monetary Authority (HKMA) issued a scam alert about fraudulent websites and phishing targeting The Bank of East Asia, Shanghai Commercial Bank, and Chong Hing Bank. The HKMA emphasized banks will not send SMS or emails with hyperlinks for transactions or request sensitive information via phone, email, or SMS. Affected individuals should contact their bank and report to the Crime Wing Information Centre of the Hong Kong Police Force.