The Central Bank of Curaçao and Sint Maarten released results of its third biennial stakeholder survey, showing higher ratings than in 2020 and 2022 for the Bank’s image, performance, and execution of its core tasks. The bilingual online survey was conducted in March 2025 by independent research firm RE-Quest and received 188 responses, a 40 percent response rate. The survey covered perceptions of CBCS’s communication, public image, and areas for improvement, and added an assessment of the Caribbean guilder (Cg) introduction campaign. Most respondents reported learning about the currency introduction through newspapers and social media, while around one-third attended CBCS presentations, which were rated good to excellent; some feedback questioned the decision to introduce a new currency rather than adopt the US dollar and raised concerns about the costs and necessity of the change. Stakeholders also pointed to supervision priorities, including the ENNIA and Giro cases, and recurring themes included improving communication and transparency, sustaining trust and integrity in supervision, supporting digital and financial innovation, tailoring supervision to institutions’ size and complexity, and strengthening international reputation. CBCS indicated it will use the survey insights to guide its efforts to become a modern, accessible, and trusted financial authority.
Central Bank of Sint Maarten & Curacao 2025-06-05
Central Bank of Curaçao and Sint Maarten publishes 2025 stakeholder survey showing improved ratings and feedback on the Caribbean guilder campaign
The Central Bank of Curaçao and Sint Maarten's third biennial stakeholder survey showed improved ratings for its image, performance, and core task execution compared to 2020 and 2022. Conducted by RE-Quest, the survey highlighted communication, public image, and the Caribbean guilder introduction campaign, with feedback questioning the currency change's necessity. Stakeholders emphasized priorities such as improving communication, transparency, and supervision, with CBCS planning to use these insights to enhance its role as a modern financial authority.