The National Commission for the Protection and Defense of Financial Services Users (CONDUSEF) has warned consumers not to download financial applications through links received by SMS, email, WhatsApp, social media or other messaging services. Such links may direct users to unsafe sites and install applications designed to obtain personal and financial information or conduct fraudulent transactions. Consumers should download applications only from official stores such as Google Play or the App Store and verify that an application belongs to the relevant financial institution before installation. Anyone who has downloaded a suspicious application should immediately contact their bank or financial institution through its official channels for guidance and security measures.
2026-09-08CONDUSEF
Mexico’s National Commission for the Protection and Defense of Financial Services Users warns against financial apps distributed through message links
CONDUSEF warned consumers that financial applications distributed through message links may steal personal and financial information or enable fraudulent transactions. Users should download apps only from official stores, verify their authenticity and contact their financial institution if they have installed a suspicious app.