The Bank of Italy has published a continuously updated, fully accessible compilation of national and European rules on banking and financial customer protection, including the rights and obligations of parties in payment services and the framework for out-of-court dispute resolution, with all acts organised by topic and accompanied by brief descriptions to improve usability for interested stakeholders.
Bank of Italy 2025-04-16
Bank of Italy publishes continuously updated compendium of customer protection, payment services and out-of-court dispute rules
The Bank of Italy released an updated compilation of national and European banking and financial customer protection rules. This includes rights and obligations in payment services and a framework for out-of-court dispute resolution, organized by topic for stakeholder usability.