The European Banking Federation, ACT, Connect Europe and UNI Europa published a joint report assessing the technological, economic, social, ethical and regulatory effects of generative artificial intelligence across the banking, audiovisual and telecommunications sectors. The study identifies issues for social dialogue and potential policy actions to mitigate adverse effects while supporting beneficial uses of the technology. Prepared by Visionary Analytics, the report reviews the policy and regulatory framework and provides sector-specific and cross-sector assessments. It also outlines potential scenarios for social partners as generative AI is developed and deployed across the services economy.
European Banking Federation2026-08-03
European Banking Federation and social partners assess generative AI impacts across banking, audiovisual and telecommunications sectors
The European Banking Federation and other European social partners published an assessment of generative AI’s effects on banking, audiovisual and telecommunications services. The report identifies issues for social dialogue and potential policy responses to manage adverse impacts and support beneficial uses.