The Hong Kong Monetary Authority has issued a scam alert referencing bank press releases on fraudulent websites, fake internet banking login screens, phishing emails and related scams that have been reported to it. The alert covers The Bank of East Asia, Limited, Shanghai Commercial Bank Limited and Chong Hing Bank Limited, with links to the banks’ notices available on the HKMA website. The HKMA reminded the public that banks will not send SMS messages or emails with embedded hyperlinks directing customers to bank websites to carry out transactions, and will not request sensitive information such as login passwords or one-time passwords by phone, email or SMS. Individuals who provided personal information or conducted transactions in response to the scams are advised to contact the relevant bank and report the matter to the Crime Wing Information Centre of the Hong Kong Police Force.
Hong Kong Monetary Authority 2026-03-20
Hong Kong Monetary Authority issues scam alert on fraudulent bank websites and phishing affecting Bank of East Asia Shanghai Commercial Bank and Chong Hing Bank
The Hong Kong Monetary Authority issued a scam alert about fraudulent websites, fake internet banking login screens, and phishing emails involving The Bank of East Asia, Shanghai Commercial Bank, and Chong Hing Bank. The HKMA reminded the public that banks will not send messages with hyperlinks for transactions or request sensitive information via phone, email, or SMS. Affected individuals should contact their bank and report to the Hong Kong Police Force's Crime Wing Information Centre.