The National Bank of the Kyrgyz Republic published instructions for citizens on using the new “self-ban on borrowing” mechanism that took effect from 1 November 2025 to help protect personal data from fraudulent credit-taking. Activation is done via the Tunduk app by navigating to Services and selecting “Self-ban on credit”, choosing a credit bureau (Ishenim or SES), and switching the self-ban on. The self-ban can be lifted at any time, subject to a 12-hour delay with an option to cancel, and users encountering a “service temporarily unavailable” message are advised to update the app and try again.
National Bank of the Kyrgyz Republic 2025-12-04
National Bank of the Kyrgyz Republic issues guidance on activating the self-ban on borrowing introduced from 1 November 2025
The National Bank of the Kyrgyz Republic issued guidance on the new "self-ban on borrowing" mechanism, effective from 1 November 2025, to safeguard personal data against fraudulent credit activities. Activation is through the Tunduk app, with options to select a credit bureau and manage the self-ban status.