Mexico’s National Commission for the Protection and Defense of Users of Financial Services (CONDUSEF) announced a collaboration agreement with digital lender Tala to strengthen prevention of digital fraud by expanding financial and digital education. As an initial step under the partnership, Tala introduced Confianzómetro 2025, a free online tool built around ten questions to help users identify warning signs in digital credit offers and make safer decisions when using financial applications. The Confianzómetro 2025 findings cited in the release indicate that 76% of respondents say they do not open unknown links or download unfamiliar apps, and the same proportion of that group report knowing CONDUSEF’s SIPRES registry for checking financial providers. However, 17% would open a link if it is sent by someone they know and 7% would open a link regardless of its origin, while only 17% report actually consulting SIPRES before accepting a digital credit offer. The release also points to social media risk channels, with 4% contacting loan offers seen on Facebook or WhatsApp and nearly half of those also messaging unknown promoters, and it notes an improvement in digital hygiene as the share of users checking whether an app has an official website before downloading rose from 43% in 2023 to 78% in 2025.
CONDUSEF 2025-06-24
Mexico’s National Commission for the Protection and Defense of Users of Financial Services signs financial education agreement with Tala and promotes the Confianzómetro 2025 anti-fraud tool
Mexico’s National Commission for the Protection and Defense of Users of Financial Services (CONDUSEF) partnered with digital lender Tala to combat digital fraud through enhanced financial and digital education. Tala launched Confianzómetro 2025, a free tool to help users identify risks in digital credit offers. Findings show improved digital hygiene, with 78% of users checking for official websites before downloading apps, up from 43% in 2023.