The Canadian Bankers Association has released new and updated consumer-facing fraud prevention resources under its “Your Bank Will Never Ask” initiative, using Fraud Prevention Month to help Canadians identify and avoid increasingly sophisticated scam tactics, including false representative scams and AI-generated fraud. The materials include reminders about the types of requests banks will not make, such as asking for sensitive information via email or text or requesting remote access to a customer’s computer, alongside educational content on spotting AI-generated scams. The package also includes fraud prevention toolkits, quizzes, and other website resources, and links its social content to the national Fraud Prevention Month campaign led by the Canadian Anti-Fraud Center, the Competition Bureau, and the Royal Canadian Mounted Police using the #FPM2025 hashtag.
Canadian Bankers Association 2025-03-03
Canadian Bankers Association updates Your Bank Will Never Ask consumer tools to counter false representative and AI-generated scams
The Canadian Bankers Association has launched updated fraud prevention resources as part of its "Your Bank Will Never Ask" initiative during Fraud Prevention Month. These resources help Canadians recognize scams, including AI-generated fraud, by highlighting requests banks won't make and providing educational content. The initiative is linked to the national Fraud Prevention Month campaign with support from the Canadian Anti-Fraud Center, the Competition Bureau, and the Royal Canadian Mounted Police.