The Dominican Republic's Pensions Superintendency (SIPEN) outlined its efforts to address low public understanding of rights and obligations under the pension and broader social security system created by Law 87-01, including the creation of a dedicated Directorate for Education and Pension User Support and the Tu Futuro User Service Centre to centralise affiliate assistance. SIPEN linked the initiatives to an identified knowledge gap among system participants, noting that the country has more than 5.5 million affiliates, of which 2.4 million contribute, and that many do not know which pension fund administrator (AFP) they are in or what benefits they are entitled to. It also pointed to practical consequences, including barriers to access, unclaimed pensions, and accumulated funds of deceased affiliates not being claimed by families. The Tu Futuro centre is intended to receive information requests, complaints, and other affiliate procedures, while outreach efforts also include promoting Complementary Pension Plans that would allow independent workers, including Dominicans living abroad, to open pension accounts in the Dominican Republic with tax-free growth of savings.
Pensions Superintendency (SIPEN) 2025-11-25
Dominican Republic's Pensions Superintendency expands affiliate education and service through the Tu Futuro user centre and complementary pension plans
The Dominican Republic's Pensions Superintendency (SIPEN) is tackling low public understanding of pension rights under Law 87-01 by creating a Directorate for Education and Pension User Support and the Tu Futuro User Service Centre. These initiatives aim to centralize affiliate assistance and promote Complementary Pension Plans for independent workers, including those abroad. SIPEN highlights issues like unclaimed pensions and lack of awareness among the 5.5 million affiliates, with 2.4 million contributors.