The Central Bank of Brazil reported a security incident involving personal data linked to Pix keys held under the custody and responsibility of Banco Agibank S.A., caused by isolated failures in the institution’s systems. It said no sensitive data were exposed, including passwords, transaction or balance information in transactional accounts, or any other information protected by banking secrecy. The data obtained are limited to customer registration details and do not allow the movement of funds or access to accounts or other financial information. Affected individuals will be notified exclusively through their relationship institution’s app or internet banking, and neither the central bank nor participating institutions will use messaging apps, phone calls, SMS or email. A detailed investigation has been initiated and sanctioning measures предусмотр in existing regulation will be applied. The Central Bank of Brazil also noted it maintains a dedicated webpage to record security incidents of this type.
Central Bank of Brazil 2026-02-13
Central Bank of Brazil discloses Pix key personal data security incident at Banco Agibank
The Central Bank of Brazil reported a security incident involving personal data linked to Pix keys at Banco Agibank S.A., with no exposure of sensitive data such as passwords or transaction details. Affected individuals will be notified through their institution's app or internet banking, and a detailed investigation is underway with potential sanctions as per existing regulations.