The UK Parliament’s Treasury Committee has written to the Financial Conduct Authority (FCA) and the Financial Ombudsman Service (FOS) seeking further information about the circumstances surrounding the departure of FOS Chief Ombudsman Abby Thomas. The Committee said it was not satisfied with the answers provided during an evidence session and raised concerns that the circumstances of Ms Thomas’s exit were not fully shared, limiting MPs’ ability to understand the process leading to her departure and its implications for the administration of the FOS. The letters request more detail on the events and discussions leading up to the departure, including whether any settlement was agreed and whether senior officials had concerns about Ms Thomas’s performance.
UK Parliament 2025-02-11
UK Parliament Treasury Committee demands further information from the Financial Conduct Authority and Financial Ombudsman Service on Chief Ombudsman Abby Thomas’s departure
The UK Parliament’s Treasury Committee has requested further information from the Financial Conduct Authority and the Financial Ombudsman Service regarding the departure of FOS Chief Ombudsman Abby Thomas. The Committee expressed dissatisfaction with the initial explanations and seeks clarity on the circumstances and discussions surrounding her exit, including any potential settlements or performance concerns.