The Insurance and Private Pension Regulation and Supervision Agency of Türkiye has established the Alo 193 Joint Damage Notification Center, a single claims notification hub integrated with all insurance companies, as the fifth element of its action plan to reduce disputes over loss-of-value claims under traffic insurance and eliminate related abuse. Once technical preparations are completed, the center will begin operating on Sept. 1, 2026. In its initial phase, OHIM will accept claims notifications for traffic and casco insurance. It will also allow the public to report illegal structures that cause harassment or harm after a claim event by using the same Alo 193 line. The agency said the first four elements of the five-point plan had already been implemented, covering standardization of the calculation method, smart adjuster assignment, removal of the additional application requirement and prevention of illegal structures.
Insurance and Private Pension Regulation and Supervision Agency of Türkiye2026-07-24
Insurance and Private Pension Regulation and Supervision Agency of Türkiye establishes Alo 193 joint claims notification center, integrated with all insurers from Sept. 1, 2026
The Insurance and Private Pension Regulation and Supervision Agency of Türkiye has established the Alo 193 Joint Damage Notification Center as a single claims reporting channel integrated with all insurers. The center will start operating on Sept. 1, 2026 and will initially accept traffic and casco insurance claims. It will also take complaints about illegal structures linked to post-claim harassment.