The Agency for Regulation and Development of the Financial Market of the Republic of Kazakhstan published a consumer warning about a common telephone fraud scheme that targets older people. Callers impersonate bank, police, or government officials, claim that someone is trying to withdraw funds from the victim’s account, and create urgency and fear to persuade them to transfer money to a purported “safe account”. The alert notes that fraudsters often confirm the victim uses mobile banking, provide step-by-step transfer instructions, and encourage installation of third-party applications to gain remote access to the victim’s device and finances. It advises consumers not to trust unknown callers who push them to make financial transactions, to record the caller’s name, position and unit and then call back via the organisation’s official contact centre, to verify urgent money requests from “relatives” by contacting them directly, and never to disclose card details, CVV, passwords, SMS codes, or account balances. Banks and state authorities do not request confidential information by phone, and suspicious calls should be ended immediately and reported to the bank or law enforcement; additional materials are available on Fingramota.kz.
Agency for Regulation and Development of the Financial Market of the Republic of Kazakhstan 2025-11-11
Agency for Regulation and Development of the Financial Market of the Republic of Kazakhstan warns the public about phone scams using “safe account” transfers and remote-access apps
Kazakhstan's Financial Market Agency warned of a phone fraud scheme targeting the elderly. Fraudsters impersonate officials to create urgency, persuading victims to transfer money to a "safe account" and often gaining remote device access. Consumers should verify requests independently, avoid sharing confidential information, and report suspicious calls to banks or law enforcement.