The Thailand Office of Insurance Commission (OIC) published a package of insurance measures to support policyholders affected by storms and flooding in multiple parts of the country, alongside guidance on repair standards for vehicles damaged by floodwater. The measures apply across life, non-life and motor insurance for cases occurring between 20 July and 31 December 2025. For life insurance, insurers may extend the premium grace period by a further 60 days from the end of the original grace period, and may waive medical examinations and related interest charges for renewals and policy reinstatements, including where premium payment frequency is changed or paid in instalments of less than one year. For non-life insurance excluding motor, insurers may extend the premium collection period by up to 90 days; for renewals of health, critical illness and similar policies, insurers may waive medical examinations and treat renewal cover as continuous so that pre-existing condition and waiting period provisions are not restarted. For motor insurance excluding passenger car groups 1 and 2, policies entered into between 20 July and 31 December 2025 may allow premium collection and receipt up to 180 days from the policy effective date or start of cover, with claims remaining payable during the deferment period provided the insured pays the premium immediately. The OIC also set a five-level flood repair standard for damaged vehicles, with indicative repair costs of THB 8,000–10,000 (Level A, water to the floor), THB 15,000–20,000 (Level B, to seats), THB 25,000–30,000 (Level C, to the lower dashboard), THB 30,000 and above (Level D, to the upper dashboard), and a full submersion category (Level E) where the insurer pays the insured sum to the policyholder or beneficiary.
Thailand Office of Insurance Commission 2025-09-12
Thailand Office of Insurance Commission announces storm and flood insurance relief measures and sets a five-tier standard for repairing flood-damaged vehicles
The Thailand Office of Insurance Commission issued measures to aid policyholders impacted by storms and flooding, covering life, non-life, and motor insurance from 20 July to 31 December 2025. Key provisions include extended premium grace periods, waived medical exams, and deferred premium collections. Additionally, a five-level flood repair standard for vehicles was established, with repair costs from THB 8,000 to full submersion payouts.