The Dominican Republic Superintendency of Banks held a strategic dialogue on technology and digital resilience with supervised financial intermediaries and industry associations, focusing on cybersecurity, technology supervision and operational continuity in the financial sector. The discussions were held across five sessions between May and June and brought together heads of information technology, information security, systems audit and technology risk, along with compliance officers from supervised entities. The exercise was designed to gather first-hand input on the sector’s main challenges, concerns and needs in technology risk and information security. In opening remarks, the agency linked that work to its own internal strengthening in cybersecurity and risk management, stating that this process underpinned the creation of a new Directorate of Technology and Information Security Supervision to strengthen and evolve the existing supervisory model with a focus on efficiency, continuous improvement and financial system resilience. The Office of User Services and Protection also contributed views on complaints trends and the applicable regulatory framework, adding a consumer protection perspective to the discussions.