Mexico's National Commission for the Protection and Defense of Users of Financial Services (CONDUSEF) published the 2025 results of its financial transparency review of five Popular Financial Societies (SOFIPOs) for the Crédito Refaccionario product, a loan used to finance productive assets such as tools, livestock, machinery and crop investment. After a two-stage supervisory and remediation process, all five institutions were assessed as only partially compliant. Their average score rose from 4.3 in the first stage to 8.0 at the end of the review, but the detected breaches can still lead to sanctions or other measures. The first stage examined whether client files, contractual documents, advertising and websites met rules on transparency and information quality, covering the contract, summary cover page, amortization table, account statement and proof of operation, as well as whether online and advertising disclosures were clear and consistent. The main failings included contracts missing key terms and account statement delivery details, cover pages missing the Total Annual Cost (CAT) rounded to one decimal and the payment due date, interest rates not highlighted, amortization tables that did not break out insurance premiums, account statements missing transaction amounts, dates or due date wording, websites that omitted the CAT calculation date or conflicted with contract terms, and advertising that showed commission information inconsistent with the RECO registry or charged a prohibited additional commission for the same act or event.

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