Moldova's Ministry of Finance published an update confirming that Law No. 189/2025 amending legislation on the protection of consumers of financial services will enter into force on 25 October 2025, tightening disclosure and contract rules for insurers and consumer lenders and expanding the National Commission for Financial Markets’ (CNPF) supervisory coverage. The amendments were developed and promoted by the Ministry of Finance and CNPF, in a context where CNPF has exercised regulatory and supervisory responsibilities in this area since 1 July 2023. Insurers must provide complete, transparent product information, including pre-contractual disclosures before contract signing. Banks must provide additional information on consumer credit agreements, particularly where contracts are concluded online or in commercial premises, and credit contracts must include additional provisions to protect consumers’ financial interests. For floating-rate credit, lenders must clearly explain the conditions and how the interest rate may change. CNPF’s remit is extended to cover savings and loan associations and companies collecting debts linked to consumer credit, with the reforms framed as improving transparency, consumer protection and supervisory responsiveness.
Ministry of Finance (Moldova) 2025-10-15
Moldova's Ministry of Finance confirms new consumer financial services protection rules take effect on 25 October 2025
Moldova's Ministry of Finance announced that Law No. 189/2025, enhancing consumer protection in financial services, will take effect on 25 October 2025. The law mandates insurers and banks to improve disclosure and contract transparency, with specific provisions for online and commercial credit agreements. The National Commission for Financial Markets' supervisory scope will expand to include savings and loan associations and debt collection companies, aiming to bolster transparency and protection.