Bolivia's Financial System Supervisory Authority, ASFI, has reiterated that it is already enforcing Supreme Decree 5630 and clarified how relief measures for borrowers affected by social conflicts, blockades and other adverse events must operate. The update makes clear that affected borrowers can voluntarily request an evaluation for loan rescheduling or refinancing, and that access to these measures does not depend on any additional implementing regulation because the decree itself sets the obligations for financial institutions. ASFI recalled that it had already instructed banks and financial leasing companies to adapt their internal processes to receive, assess, agree and approve eligible applications, and later ordered supervised entities to strengthen disclosure, financial education and staff training so consumers understand their rights and available relief. It also set out the main operating parameters: relief is not automatic and must be requested by the borrower, the initial review extension can last up to 30 calendar days from publication of the decree with no instalments, interest, insurance, commissions or other charges due during that period, and any grace period can run from one to six months depending on the borrower's payment capacity. Interest rates must remain unchanged unless a more favorable rate is agreed, use of the measures does not automatically worsen the borrower's credit classification, and the costs of documents needed to formalize rescheduling or refinancing must be borne by the financial institution. For non-compliance, complaints should first be filed with the financial institution concerned. If the response does not resolve the matter or infringes the consumer's rights, ASFI can then review compliance with the applicable rules and take the corresponding actions.
Ministry of Finance (Bolivia)2026-07-23
Bolivia's Financial System Supervisory Authority clarifies borrower relief under Supreme Decree 5630 and says no further rules are needed
Bolivia's Financial System Supervisory Authority said borrower relief under Supreme Decree 5630 is already in force and does not require further regulation. Affected borrowers must request rescheduling or refinancing voluntarily, while institutions must evaluate applications and provide clear information. The relief preserves existing interest rate terms, avoids automatic credit downgrades and shifts documentation costs to the financial institution.