The Hong Kong Monetary Authority (HKMA) issued a public scam alert after receiving reports relating to fraudulent websites, fake internet banking login screens, phishing emails and other scams referenced in press releases from The Bank of East Asia, Shanghai Commercial Bank, Chong Hing Bank and Bank of China (Hong Kong). Links to the banks’ press releases are available on the HKMA website. The reported cases involve fraudulent websites and internet banking login screens for The Bank of East Asia, Shanghai Commercial Bank and Chong Hing Bank, and phishing instant messages for Bank of China (Hong Kong). The HKMA reiterated that banks will not send SMS or emails containing embedded hyperlinks directing customers to bank websites to carry out transactions, and will not request sensitive information such as login passwords or one-time passwords by phone, email or SMS. Individuals who have provided personal information or conducted transactions in response to these scams are advised to contact the relevant bank and report the matter to the Hong Kong Police Force.
Hong Kong Monetary Authority 2025-12-17
Hong Kong Monetary Authority issues scam alert on fraudulent bank websites and phishing messages affecting four banks
The Hong Kong Monetary Authority (HKMA) issued a scam alert about fraudulent websites, fake internet banking login screens, and phishing emails targeting customers of The Bank of East Asia, Shanghai Commercial Bank, Chong Hing Bank, and Bank of China (Hong Kong). HKMA emphasized banks will not send SMS or emails with embedded hyperlinks for transactions or request sensitive information via phone, email, or SMS. Affected individuals should contact their bank and report to the Hong Kong Police Force.