Thailand’s Office of Insurance Commission (OIC) has formally launched Open Insurance with six initial insurers, targeting expansion across the industry by 2027. The system connects insurance data under common standards to reduce repeated information and document submissions for services and claims, lower insurers’ verification costs and support risk assessment. The launch advances an initiative identified in the regulator’s fiscal 2027 priorities.
Data exchange must respect data owners’ rights and consent, comply with the Personal Data Protection Act and incorporate standardized identity verification and robust information security. Insurers are expected to establish implementation plans and timelines under senior management oversight, allocate sufficient budgets and staff, and coordinate business, information technology, legal and risk functions. Preparations also cover improving data quality, testing connections and strengthening system security.
Further development will focus on improving the accuracy, completeness and currency of central insurance databases and refining Open Insurance using experience from initial operations. The OIC will also study extending data connectivity to other insurance products, including motor and property insurance.