The State Bank of Vietnam has issued a banking sector action plan to implement the Central Steering Committee’s plan on science, technology, innovation and digital transformation, with a focus on faster, more interoperable and synchronised digitalisation aligned with public-sector organisational restructuring. The plan structures delivery around six pillars: institutions, infrastructure, data, platforms, human resources and finance. Implementation is split into an urgent phase running from the plan’s issuance to 30 June 2025 and a “breakthrough” phase from 1 July 2025 to 31 December 2025. Priority measures include reviewing the effectiveness and use of the Intelligent Operations Centre, strengthening data connectivity and interoperability to support management and a two-tier local government model, and delivering practical training on operating specific systems and new workflows. The second phase prioritises legal and procedural changes, including reviewing and amending sectoral regulations to fully recognise the legal value of electronic dossiers and electronic administrative procedure outcomes, cleansing and updating datasets (including party organisation/member and civil servant databases), converting paper-based administrative procedures to electronic processes, and upgrading information systems, databases and data-sharing arrangements. The plan also covers digital skills training, coordination with the Ministry of Public Security, Ministry of National Defence and Ministry of Science and Technology on information security and cybersecurity, and the development of contingency scenarios to maintain service continuity. The action plan also sets out arrangements for direction and oversight, inspection and supervision, information and reporting, and final review and evaluation, including reward and disciplinary mechanisms.

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