The Hong Kong Monetary Authority (HKMA) has issued a public alert following a Mox Bank Limited press release on phishing instant messages that have been reported to the HKMA. The HKMA reiterated that banks will not send SMS or emails with embedded hyperlinks directing customers to bank websites to carry out transactions, and will not request sensitive personal information such as login passwords or One-Time Passwords by phone, email or SMS, including via embedded hyperlinks. Individuals who have disclosed personal information or conducted transactions in response to the messages are advised to contact Mox Bank using the details in its press release and report the matter to the Hong Kong Police Force’s Crime Wing Information Centre.
Hong Kong Monetary Authority 2025-04-10
Hong Kong Monetary Authority warns of phishing instant messages linked to Mox Bank
The Hong Kong Monetary Authority (HKMA) issued a public alert regarding phishing instant messages reported by Mox Bank Limited. The HKMA emphasized that banks will not send SMS or emails with embedded hyperlinks for transactions or request sensitive information like passwords via phone, email, or SMS. Affected individuals should contact Mox Bank and report to the Hong Kong Police Force’s Crime Wing Information Centre.