The Australian Securities & Investments Commission has published a feedback summary setting out how it will publish two public dashboards covering Internal Dispute Resolution (IDR) complaints data and Reportable Situations (RS) breach reporting data. The final approach keeps firm-level publication for IDR, but drops the initial proposal to publish RS data at firm level in favour of aggregate-level RS reporting. The approach follows 47 submissions to Consultation Paper 383 on RS and IDR data publication. For RS, the change reflects a balance between transparency benefits and concerns about the maturity of the RS regime, particularly after recent changes to firms’ reporting obligations. For IDR, ASIC will still publish firm-level data but will change how it is presented, including measures to protect complainant privacy, adjustments to comparisons, and additional explanatory material to support context, and it will complement firm-level external dispute resolution data already published by the Australian Financial Complaints Authority. ASIC expects to publish the RS dashboard in October in line with legislative requirements, with the IDR dashboard to follow later in 2025.
Australian Securities & Investments Commission 2025-09-25
Australian Securities & Investments Commission confirms firm-level IDR dashboard and shifts RS publication to aggregate data
The Australian Securities & Investments Commission (ASIC) will publish two public dashboards on Internal Dispute Resolution (IDR) complaints data and Reportable Situations (RS) breach reporting data. Firm-level publication will continue for IDR, while RS data will be reported at an aggregate level due to concerns about the RS regime's maturity. The IDR data presentation will include privacy measures and contextual explanations, complementing existing data from the Australian Financial Complaints Authority.