The Monetary Authority of Macao has required banks and insurers to implement contingency measures ahead of the approaching typhoon Ragasa to help ensure the continuity and stability of Macau’s financial services. In banking, institutions were instructed to strengthen system monitoring and put in place preventive and safety measures, including protections against strong winds, flooding and power outages, to avoid damage to premises and disruption to electronic banking services. The authority also required key services such as online banking, mobile payments and cash withdrawals to operate normally during the typhoon. For insurers, contingency plans are expected to keep emergency support channels such as customer service hotlines accessible during the hoisting of typhoon signals; the authority also reiterated its expectation that “green channels” be activated in major disasters to simplify and accelerate claims, and referenced the annually optimised SME major-disaster property insurance programme launched in 2019. During periods when the tropical storm signal No. 8 or above is hoisted, the Monetary Authority of Macao and its facilities will be closed to the public.
Monetary Authority of Macao 2025-09-22
Monetary Authority of Macao directs banks and insurers to activate typhoon contingency measures to keep emergency financial services running
The Monetary Authority of Macao has mandated banks and insurers to implement contingency measures for typhoon Ragasa to maintain financial service continuity. Banks must enhance system monitoring and ensure key services like online banking remain operational. Insurers are expected to keep emergency support accessible and activate "green channels" for expedited claims processing.