U.S. Senate Committee on Banking, Housing and Urban Affairs Ranking Member Warren presses GSS Data Services and Goal Solutions for clarity on control and oversight of National Collegiate Student Loan Trust operations

Senator Elizabeth Warren, Ranking Member of the U.S. Senate Committee on Banking, Housing and Urban Affairs, sent a follow-up letter to executives linked to GSS Data Services, LLC (GSSDS) and Goal Solutions Inc. seeking more detail on which parties or entities hire, supervise, and direct GSSDS’s work for the National Collegiate Student Loan Trusts (NCSLTs). The letter follows responses to an earlier inquiry and frames the request in the context of concerns about protections against predatory student loan servicing. The letter, addressed to John Doherty of Alston & Bird, Andrea Lenox of GSSDS, and Matt Myers of Goal Solutions, questions assertions in prior correspondence that GSSDS does not assist the Trusts in selling loans and does not hire debt collectors or servicers on the Trusts’ behalf, and that its work is governed by administration agreements that do not impose servicing obligations on the administrator. Warren argues that the Trusts’ lack of direct employees makes the scope of GSSDS’s operational authority unclear and points to an administration agreement made public in 2024 in a now-dismissed Consumer Financial Protection Bureau lawsuit that appears to grant GSSDS authority to enter agreements to carry out Trust obligations either directly or through third parties. Warren requested written responses by April 27, 2026, including information relevant to whether GSSDS has historically or currently interacted with the Trusts’ servicers and subservicers.