The Danish Financial Supervisory Authority has received the final two interim reports from independent investigators on Danske Bank’s debt collection case and has decided to conclude the independent investigation. The supervisor agreed with the investigators’ and the bank’s assessment that the conditions for closing the review were met with delivery of the last reports. The two final reports cover Danske Bank’s planned restart of debt collection and its handling of compensation cases. The independent investigation was mandated under a supervisory order issued in November 2020 and later extended and expanded in December 2021, and the investigators ultimately produced eight interim reports spanning the bank’s work to halt debt collection, communicate with customers, pay compensation, handle estate cases, and prepare for a restart.
Danish Finanstilsynet 2025-11-27
Danish Financial Supervisory Authority closes independent investigation into Danske Bank debt collection case
The Danish Financial Supervisory Authority concluded the investigation into Danske Bank’s debt collection case after receiving the final two interim reports. These reports addressed the bank’s planned restart of debt collection and compensation cases, meeting the conditions to close the review. Initiated in November 2020 and expanded in December 2021, the investigation resulted in eight interim reports.