The Philippine Securities and Exchange Commission has launched an upgraded version of iMessage, its web-based online ticketing system, expanding it to cover all SEC services and enabling real-time tracking of public inquiries, complaints, incidents and service requests. iMessage centralizes the online submission of queries and complaints and provides a unified workflow for assigning, monitoring and resolving tickets, with an option for users to contact the SEC division or department where a request is pending. Access requires signing in via an Electronic SEC Universal Registration Environment (eSECURE) account, after which users can file a ticket, view ticket status and history through the tickets tab, and send replies with file attachments. The system is available for services offered by all offices and departments at the SEC Headquarters in Makati City and extension offices in Baguio, Ilagan, Laoag, Tarlac, Lipa, Legazpi, Iloilo, Cebu, Bacolod, Tacloban, Zamboanga, Koronadal, Davao, Cagayan de Oro and Butuan.