Finland's Financial Supervisory Authority (FIN-FSA) published the results of its 2024 stakeholder survey, which indicates that stakeholder trust remains at a good level and that respondents view the FIN-FSA as having performed well as a supervisor. The survey also points to raising awareness of the FIN-FSA’s activities as a key area for improvement. In the results, 89% of respondents reported at least a fairly high level of trust in the FIN-FSA. Only one third said they are very familiar with the FIN-FSA’s activities, while around half said they know them “moderately well” or “badly”. Stakeholders most often described the FIN-FSA as “expert”, “responsible” and “efficient in service matters”, while “transparent” and “dynamic” were the least selected attributes. Aula Research Oy conducted the study with 244 respondents in October and November, supplemented by 50 telephone interviews across supervised entities, listed companies, financial-sector authorities, the media and cooperating partners.
Finanssivalvonta 2025-03-03
Finland's Financial Supervisory Authority publishes stakeholder survey showing 89% trust and identifying low awareness of its activities
Finland's Financial Supervisory Authority (FIN-FSA) released its 2024 stakeholder survey results, showing 89% of respondents have at least a fairly high level of trust in the authority. However, only one third are very familiar with FIN-FSA’s activities, highlighting a need for increased awareness. The survey, conducted by Aula Research Oy, involved 244 respondents and 50 telephone interviews.