The Central Bank of Chile (BCCh) published a public reminder that it provides a free service to analyse banknotes and coins burned or otherwise accidentally damaged, enabling reimbursement of the amount that can be authenticated from the damaged cash. Requests require completion of a submission form and delivery of the items for review, either at the BCCh in Santiago’s metropolitan area or via authorised bank branches in other regions. The process applies to cash damaged not only by fires but also by events such as floods, mudslides and storms, and is supported by handling guidance aimed at preserving pieces for verification, including keeping items dry where possible, avoiding cleaning or attempting repairs, separating coins from banknotes, and packaging coins in transparent bags by denomination.
Central Bank of Chile 2026-01-16
Central Bank of Chile reiterates free assessment and reimbursement process for fire and accident damaged cash
The Central Bank of Chile (BCCh) issued a reminder about its free service for analyzing and reimbursing banknotes and coins that are burned or accidentally damaged. The service requires a submission form and delivery of items to the BCCh or authorized bank branches. The process covers damage from various events and includes guidance on preserving items for verification.