The Hong Kong Monetary Authority (HKMA) issued an alert following a Bank of China (Hong Kong) Limited notice on fraudulent websites and internet banking login screens that have been reported to the HKMA, with a link to the bank’s press release made available via the HKMA website. The HKMA reiterated that banks will not send SMS messages or emails containing embedded hyperlinks directing customers to bank websites to carry out transactions, and will not request sensitive personal information such as login passwords or one-time passwords by phone, email or SMS. Customers who have provided personal information or carried out transactions via the fraudulent sites or screens are advised to contact the bank using the details in the bank’s press release and report the matter to the Police.
Hong Kong Monetary Authority 2025-05-02
Hong Kong Monetary Authority alerts public to fraudulent Bank of China (Hong Kong) websites and internet banking login screens
The Hong Kong Monetary Authority (HKMA) issued an alert regarding fraudulent websites and internet banking login screens linked to Bank of China (Hong Kong) Limited. The HKMA emphasized that banks will not send messages with embedded hyperlinks for transactions or request sensitive information via phone, email, or SMS. Customers affected by these fraudulent sites should contact the bank and report to the Police.