The Hong Kong Monetary Authority (HKMA), the Securities and Futures Commission (SFC), the Insurance Authority (IA) and the Mandatory Provident Fund Schemes Authority (MPFA) jointly launched the Anti-Scam Consumer Protection Charter 3.0, setting out a collaborative framework with technology and telecommunications firms to combat financial frauds and scams targeting the Hong Kong public. The initiative is supported by the Consumer Council, the Hong Kong Association of Banks, the Hong Kong Police Force and the Office of the Communications Authority. Building on the 2023 and 2024 versions of the charter, Charter 3.0 introduces six principles focused on reporting suspected frauds and scams, checking advertisers, strengthening internal monitoring processes, enforcing terms of service, and coordinating public education and awareness efforts. The IA indicated it will use the platform to strengthen public education and empower policyholders against increasingly sophisticated scam tactics.
Hong Kong Insurance Authority 2025-07-09
Hong Kong Monetary Authority, Hong Kong's Securities and Futures Commission, Hong Kong's Insurance Authority and Hong Kong's Mandatory Provident Fund Schemes Authority launch Anti-Scam Consumer Protection Charter 3.0
The Hong Kong Monetary Authority, Securities and Futures Commission, Insurance Authority, and Mandatory Provident Fund Schemes Authority launched the Anti-Scam Consumer Protection Charter 3.0 to combat financial frauds with technology and telecom firms. Charter 3.0 introduces six principles, including reporting suspected frauds, checking advertisers, and enhancing public education. The initiative is supported by the Consumer Council, Hong Kong Association of Banks, Hong Kong Police Force, and Office of the Communications Authority.