The Hong Kong Monetary Authority (HKMA) issued a public scam alert after receiving reports linked to bank press releases on fraudulent websites, fake internet banking login screens, phishing emails and other scams. The alert references incidents involving The Bank of East Asia, Limited, Shanghai Commercial Bank Limited and Chong Hing Bank Limited, each relating to fraudulent websites and internet banking login screens. The HKMA reminded the public that banks will not send SMS or emails containing embedded hyperlinks directing customers to bank websites to conduct transactions, and will not request sensitive information such as login passwords or One-Time Passwords by phone, email or SMS. Anyone who has provided personal information or conducted transactions in response to these scams should contact the relevant bank and report the matter to the Hong Kong Police Force.
Hong Kong Monetary Authority 2025-11-18
Hong Kong Monetary Authority issues scam alert on fraudulent bank websites and internet banking login screens affecting three banks
The Hong Kong Monetary Authority (HKMA) issued a scam alert about fraudulent websites, fake internet banking login screens, and phishing emails involving The Bank of East Asia, Shanghai Commercial Bank, and Chong Hing Bank. The HKMA emphasized banks will not send SMS or emails with embedded hyperlinks for transactions or request sensitive information like passwords via phone, email, or SMS. Affected individuals should contact their bank and report to the Hong Kong Police Force.