The Turks and Caicos Islands Financial Services Commission issued a public notice stating that it is closely monitoring Scotiabank (Turks & Caicos) Limited’s remediation of previously delayed transactions. The notice says the bank is continuing to post outstanding transactions and to contact affected customers through personalised, account-specific correspondence, while prioritising service for impacted clients and providing dedicated support for individual circumstances. The Commission expects the bank to address customer concerns with urgency and to expedite resolution of incoming claims related to the delayed transactions. Customers who continue to experience difficulty or remain dissatisfied with the bank’s response may submit a complaint to the Commission, which said it will continue to monitor the situation and provide further updates as appropriate.
Turks & Caicos Financial Services Commission 2026-04-30
Turks and Caicos Islands Financial Services Commission monitors Scotiabank remediation of delayed transactions
The Turks and Caicos Islands Financial Services Commission issued a public notice that it is closely monitoring Scotiabank (Turks & Caicos) Limited’s remediation of previously delayed transactions, including posting outstanding transactions and outreach to affected customers. The Commission expects the bank to address customer concerns with urgency and expedite resolution of related claims, and invited dissatisfied customers to submit complaints while it continues to monitor the situation and provide updates.