The Agency for Regulation and Development of the Financial Market of the Republic of Kazakhstan outlined amendments to Kazakhstan’s Code of Administrative Offences that strengthen administrative liability for collection agencies and their employees for breaches of requirements governing interactions with debtors during debt recovery. Fines for collection agencies were doubled for violations of requirements on interaction with debtors during arrears collection under Article 211-1(1), rising to 200 monthly calculation indices (AEK) for small business entities, 400 AEK for medium-sized entities and 600 AEK for large entities. Penalties for breaching the rules for carrying out collection activity under Article 211-1(2) increased to 100 AEK for small entities, 200 AEK for medium-sized entities and 300 AEK for large entities. The amendments also added a new offence establishing personal administrative liability for collection agency employees for unfair actions when interacting with debtors and/or their representatives, with a fine set at 30 AEK. The changes were signed into law on 10 January 2025 and entered into force on 13 March 2025.

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