The Hong Kong Monetary Authority (HKMA) issued a scam alert after receiving reports of fraudulent websites, fake internet banking login screens, phishing emails and other scams linked to three banks, with links to the banks’ own press releases provided on the HKMA website. The affected institutions are The Bank of East Asia, Limited, Shanghai Commercial Bank Limited and Chong Hing Bank Limited, each reporting fraudulent websites and internet banking login screens. The HKMA reiterated that banks will not send SMS or emails with embedded hyperlinks directing customers to bank websites to carry out transactions, and will not request sensitive information such as login passwords or one-time passwords by phone, email or SMS, including via embedded hyperlinks. Anyone who provided personal information or conducted transactions in response to the scams is advised to contact the relevant bank using details in its press release and report the matter to the Crime Wing Information Centre of the Hong Kong Police Force.
Hong Kong Monetary Authority 2025-11-05
Hong Kong Monetary Authority warns public about bank-related scams involving fraudulent websites and phishing
The Hong Kong Monetary Authority issued a scam alert about fraudulent websites, fake internet banking login screens, and phishing emails linked to The Bank of East Asia, Shanghai Commercial Bank, and Chong Hing Bank. The HKMA emphasized that banks will not send SMS or emails with embedded hyperlinks for transactions or request sensitive information via phone, email, or SMS. Affected individuals should contact their bank and report to the Hong Kong Police Force's Crime Wing Information Centre.