The Hong Kong Monetary Authority (HKMA) has issued a public scam alert after receiving reports of fraudulent websites, fake internet banking login screens, phishing emails and other scams linked to three banks’ customer-facing channels. The alert refers to bank press releases from The Bank of East Asia, Limited and Shanghai Commercial Bank Limited on fraudulent websites and internet banking login screens, and from Bank of China (Hong Kong) Limited on fraudulent websites and internet banking login screens. The HKMA reiterated that banks will not send SMS or emails with embedded hyperlinks directing customers to bank websites to carry out transactions, and will not request sensitive information such as login passwords or one-time passwords by phone, email or SMS. The HKMA advised anyone who has provided personal information or conducted transactions in response to the scams to contact the relevant bank using the details in the corresponding bank press release and to report the matter to the Hong Kong Police Force’s Crime Wing Information Centre.
Hong Kong Monetary Authority 2025-06-18
Hong Kong Monetary Authority warns of bank-related scams involving fraudulent websites and phishing attempts
The Hong Kong Monetary Authority (HKMA) issued a scam alert about fraudulent websites, fake internet banking login screens, and phishing emails linked to three banks. The HKMA emphasized that banks will not send SMS or emails with embedded hyperlinks for transactions or request sensitive information via phone, email, or SMS. Customers affected by these scams should contact their bank and report to the Hong Kong Police Force’s Crime Wing Information Centre.