The Reserve Bank of India has directed all Prepaid Payment Instrument (PPI) issuers to start submitting two Department of Payment and Settlement Systems returns through its Centralised Information Management System (CIMS) portal, following the launch of the next-generation RBI data warehouse. The reporting move covers the monthly PPI Statistics return (code R100) and the quarterly PPI Customer Grievances return (code R360), both to be filed for the December 2025 reporting period onwards. Monthly returns remain due by the 7th of the succeeding month and quarterly returns by the 10th of the succeeding month, with the RBI citing 7 January 2026 and 10 January 2026 as the respective due dates for December 2025 submissions; Admin Users have been created in CIMS and must create the login credentials for users submitting these returns. The instruction is issued under Sections 12 and 19 of the Payment and Settlement Systems Act, 2007, and non-compliance may attract penal action.
Reserve Bank of India 2026-01-01
Reserve Bank of India requires prepaid payment instrument issuers to submit statistics and customer grievance returns via CIMS from December 2025 reporting
The Reserve Bank of India mandates all Prepaid Payment Instrument issuers to submit monthly and quarterly returns via its Centralised Information Management System starting December 2025, with specific due dates in January 2026. This directive, under the Payment and Settlement Systems Act, 2007, warns of penalties for non-compliance.