The Central Bank of Cuba published an update on Banco Metropolitano holding a meeting of customer-service officers from its Havana branch network, aimed at improving operational efficiency and staff capability. Discussions focused on the national foreign-exchange market and recently issued Central Bank of Cuba measures and regulations, including new mechanisms for allocating foreign currency to the non-state corporate segment. The session, hosted at Banco Metropolitano’s head office, also reviewed citizen survey results on the quality and acceptance of banking services and provided a forum for sharing branch-level experiences. Banco Metropolitano directors led the debates, and the communication and marketing director presented a campaign linked to the bank’s 30th anniversary planned for 2026.
Central Bank of Cuba 2026-01-21
Central Bank of Cuba reports Banco Metropolitano staff meeting focused on FX market rules and new foreign-currency allocation mechanisms
The Central Bank of Cuba reported on a Banco Metropolitano meeting to enhance operational efficiency and staff capability, focusing on the national foreign-exchange market and new regulations for foreign currency allocation to non-state corporations. The session reviewed citizen survey results on banking service quality and acceptance, with discussions led by Banco Metropolitano directors. A campaign for the bank's 30th anniversary was also presented.