The Bank of Italy has published an online compendium of national and European laws and regulations covering the protection of banking and financial customers, the rights and obligations of parties in payment services transactions, and alternative dispute resolution. The compendium is fully searchable, organised by topic, and includes brief descriptions of each instrument. It will be kept up to date and is intended to make the relevant legal framework more easily accessible, in line with the consumer protection policies set out in the Bank of Italy’s Strategic Plan. The compendium is available only in Italian.
Bank of Italy 2025-04-16
Bank of Italy publishes searchable online compendium of banking and financial customer protection rules
The Bank of Italy has released an online compendium of national and European laws and regulations related to banking and financial customer protection, payment services, and alternative dispute resolution. This searchable resource, organized by topic, aims to enhance accessibility to the legal framework in accordance with the Bank's consumer protection policies. The compendium is available exclusively in Italian.